Business updateMIT Technology Review AIJul 2, 2026
Achieving operational excellence with AI
ai business strategyArtificial intelligencesponsored
What changed
Frameworks like Lean Six Sigma and business process management (BPM) first gained traction because they promised clarity in the chaos—a structured way to bring order to messy, sprawling operations. Lean Six Sigma emphasized statistical rigor and quality control; BPM created end-to-end maps of how work should flow across departments. Both offered a repeatable way to…
Why it matters
Decide whether this is worth testing, monitoring, or ignoring for your current operations.
What to do next
Map the update to one real process before discussing tools.
Estimate the manual time, rework, or delay it could remove.
Scope the smallest useful pilot with clear owner, data path, and success measure.