Workflow exampleSalesforce BlogApr 28, 2026
Meet Your 24/7 Prospecting Partner — And 5 More Stand-Out Features In Our April Release
crm automation
What changed
Level up with AI agents thanks to these new features from Agentforce Sales
Why it matters
Look for repeatable workflow patterns that could remove manual handoffs or rework.
What to do next
Map the update to one real process before discussing tools.
Estimate the manual time, rework, or delay it could remove.
Scope the smallest useful pilot with clear owner, data path, and success measure.