Platform Academy - Your AI Has Been Busy. Now Assist Center Monitoring Can Prove It.
What changed
Your AI Has Been Busy. Now Assist Center Monitoring Can Prove It. Overview Note: Originally published for Now Assist Center (NAC). As of Australia Patch 5, this product is now AI Admin Center (AIAC). Same product, new name. In this Academy, we walk through the solution for this scenario: you know your AI is working. But when your manager asks, "Is this actually doing anything?" you're suddenly staring at multiple dashboards, trying to piece together an answer that should take two minutes to give. Skills live in the Now Assist Admin Console. Agents have their own analytics inside AI Agent Studio. Assistants report through Assistant Designer Analytics. And when someone asks how your AI footpri
Why it matters
Look for repeatable workflow patterns that could remove manual handoffs or rework.
What to do next
Map the update to one real process before discussing tools.
Estimate the manual time, rework, or delay it could remove.
Scope the smallest useful pilot with clear owner, data path, and success measure.