Workflow exampleSalesforce BlogApr 29, 2026
Slack is the AI Work Platform for Every Salesforce Customer, Ready on Day One
crm automation
What changed
Slack just became the easiest way to put your Salesforce data, agents, and apps to work. And every customer can start for free.
Why it matters
Look for repeatable workflow patterns that could remove manual handoffs or rework.
What to do next
Map the update to one real process before discussing tools.
Estimate the manual time, rework, or delay it could remove.
Scope the smallest useful pilot with clear owner, data path, and success measure.